San José State University / College of Business

Course Materials: Spring 2012

Lecture Materials
W01A - Introduction.ppt	W02A - Competitiveness, Strategy, Productivity.ppt
W02B - Principles of Operation Management.pdf	W02C - Quality Management.ppt
W03A - Statistical Process Control.ppt	W03B - Step-by-step SPC.pdf
W03C - SPC Example.xls	W04A - Acceptance Sampling.ppt
W04B - Product (Goods) Design.ppt	W05A - Product (Service) Design.ppt
W06A - Production Environments.xls	W06B - Processes and Technology.ppt
W07 - Capacity Planning.ppt	W08A - Load Planning.ppt
W08B - Human Resources and Job Design.ppt	W09A Work Measurement.ppt
W09B - Project Management.ppt	W11A - Supply Chain Management.ppt
W12A - Procurement & Distribution.ppt	W12B - Forecasting.ppt
W14 - Inventory Management.ppt	W15A - Sales and Operations Planning.ppt
W15B - Resource Planning MRP ERP.ppt	W15C - Plan and Control Model.xls
W16A - Lean Systems.ppt	W16B - Scheduling.ppt

Practice Problems
Practice_Problems_for_Exam_#1_S12.pdf

Case Study
case #1 Dave's Burgers.pdf	Case #2 Gotham International Airport.pdf

Grades
Grades 140S12-05.xls	Grades 140S12-06.xls