DEVELOPING AND MANAGING PEOPLE BUS210

Fall 2005

INSTRUCTOR:

Joyce Osland Ph.D.

 

OFFICE HOURS:

Thursday

OFFICE:

BT 652

 

 

Thursday 1430-1745

OFFICE PHONE

408/924-3583

 

 

Wednesday 1700-1600 off campus at Rose Orchard

FAX:

408/924-3555

 

 

Or by appointment

EMAIL:

osland_j@cob.sjsu.edu

 

 

 

CLASSROOM

1) Off Campus Rose Orchard TBA

2) On campus BBC  021

 

 

 

TIME

1)  W    1800-2200   OFF-CAMPUS at Rose Orchard  8/24-10/12  Saturday TBA

2)  TH   18:00-20:45 p.m. Campus

8/24-12/7

 

WEB PAGE:

  http://www.cob.sjsu.edu/osland_j/index.htm

 

COURSE DESCRIPTION
Based on the philosophy that increased self-awareness and effective self-management leads to more effective management of others, BUS210 uses experientially focused, integrating models, principles, and activities.

Prerequisite: Graduate standing.       Units: 3

COURSE OVERVIEW
Successful management requires knowledge about human behavior and organizational processes.   This course provides you with an overview of the challenges that arise for managers in organizational settings and introduces the key concepts and theories needed by successful managers and leaders.   Despite their satisfactory technical skills, people's careers are often plateaued by their inability to work effectively with others and the lack of interpersonal and leadership skills needed to make a difference.   BUS210 presents the same content and training found in executive development programs (only cheaper).   The course seeks to help you understand human behavior in the workplace.   My goal is to help you develop the organizational and people skills you need to manage yourself and others effectively and to create effective organizations.   We will cover practical skills that you can begin to apply them immediately at work and home.

COURSE OBJECTIVES:

 TEXTS :

  1. Organizational Behavior: An Experiential Approach by Osland, Kolb, and Rubin. 7 th Edition ( Upper Saddle River , NJ : Prentice-Hall, 2001).
  2. The Organizational Behavior Reader by Osland, Kolb, and Rubin, 7 th Edition ( Upper Saddle River , NJ : Prentice-Hall, 2001).
  3. The Power of Intuition by Gary Klein ( New York : Currency/Doubleday, 2004) (paperback)

COURSE FORMAT
The most effective method for teaching interpersonal and managerial skills is experiential learning.   This means that we will turn the classroom into a laboratory and create conditions for understanding concepts through experience as well as readings.   We will use role-plays, exercises, teamwork, and simulations so that you can pull out your own learning points from these experiences.   This type of course requires students to take responsibility for their own learning.   In order for an experiential course to be successful, students must do all the reading and homework preparation and participate actively in the classroom.   Therefore, attendance is mandatory because what goes on in class is not a repeat of the readings but the heart of the course.   You are an important ingredient in the class community we will form.   If you have an emergency and cannot attend class, please call me beforehand so we can make special arrangements if need be.

Grading System and Deadlines:

Points

Your Grade

Due Date

PAA (Personal Application Assignment)

20

 

peer review
revised submission

Midterm Quiz

15

 

 

Project Presentation & Report

35

 

 

Course Peer Evaluation

5

 

 

Final Quiz

20

 

 

Class Contribution (preparation, participation)

5

 

End of semester

Course Calendar

 

Date

Topic

Reading and Homework Done Prior to Class.   Homework also assigned in premeeting preparation section of each workbook chapter.

1

 

Psychological Contract & Commitment

Workbook & Reader Chapter 1

 

 

Decision Making

Read Klein book

2

 

Theories of Management

 

Workbook & Reader: Chapter 2

Complete Questionnaire (workbook, p. 24-5)

3

 

Individual and Organizational Learning

 

Workbook & Reader: Chapter 3

Complete and score LSI in workbook

4

 

Individual & Organizational Motivation

 

 

First do the Test for Imagination (p. 63) and bring long stories to class .  

Workbook & Reader: Chapter 4

Read and prepare Donor Services Case p. 503-506. Fill out Job Survey on web page .

5

 

Values and Ethics

Personal Growth & Work Stress

Submit PAA for peer review

Workbook: Chapters 5 & 6

Reader pages 119-130; 155-184

Fill out surveys in reader article on stress

6

 

Interpersonal Communication

Submit revised PAA

Workbook & Reader: Chapter 7

7

 

Perception and Attribution

Workbook & Reader: Chapter 8

 

8

 

Team Work and Group Dynamics

(Bring sneakers, dress down)

 

Workbook & Reader: Chapter 9

9

 

Problem Solving & Creativity

Midterm Quiz

Workbook: Chapter 10

Reader: p. 251-260; 273-283

10

 

Empowerment & Coaching

Performance Appraisal

Workbook Chapters 17 & 18

Reader pages 497-507; 508-525

Write answers to #F, pg. 425 of workbook

11

 

Conflict and Negotiation

Significant Others Invited

Workbook & Reader: Chapter 11

Read and prepare Custom Chip Case pages 507-514.

12

 

Diversity

Workbook & Reader: Chapter 12

 

 

Leadership

 

Workbook & Reader: Chapter 13

14

 

Organizational Culture

 

Workbook   Chapter 14 & 16

Reader: Chapter 16

15

 

Team Presentations

 

16

 

Team Presentations  

Hand in Peer Evaluations and Team Evaluation Form  

 

17

 

Managing Change

Final Quiz

Workbook & Reader: Chapter 20