DEVELOPING AND MANAGING PEOPLE BUS210
Fall 2005
INSTRUCTOR: |
Joyce Osland Ph.D. |
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OFFICE HOURS: |
Thursday |
OFFICE: |
BT 652 |
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Thursday 1430-1745 |
OFFICE PHONE |
408/924-3583 |
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Wednesday 1700-1600 off campus at Rose Orchard |
FAX: |
408/924-3555 |
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Or by appointment |
EMAIL: |
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CLASSROOM |
1) Off Campus Rose Orchard TBA 2) On campus BBC 021 |
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TIME |
1) W 1800-2200 OFF-CAMPUS at Rose Orchard 8/24-10/12 Saturday TBA 2) TH 18:00-20:45 p.m. Campus 8/24-12/7 |
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WEB PAGE: |
COURSE DESCRIPTION
Based on the philosophy that increased self-awareness and effective self-management leads to more effective management of others, BUS210 uses experientially focused, integrating models, principles, and activities.
Prerequisite: Graduate standing. Units: 3
COURSE OVERVIEW
Successful management requires knowledge about human behavior and organizational processes. This course provides you with an overview of the challenges that arise for managers in organizational settings and introduces the key concepts and theories needed by successful managers and leaders. Despite their satisfactory technical skills, people's careers are often plateaued by their inability to work effectively with others and the lack of interpersonal and leadership skills needed to make a difference. BUS210 presents the same content and training found in executive development programs (only cheaper). The course seeks to help you understand human behavior in the workplace. My goal is to help you develop the organizational and people skills you need to manage yourself and others effectively and to create effective organizations. We will cover practical skills that you can begin to apply them immediately at work and home.
COURSE OBJECTIVES:
TEXTS :
COURSE FORMAT
The most effective method for teaching interpersonal and managerial skills is experiential learning. This means that we will turn the classroom into a laboratory and create conditions for understanding concepts through experience as well as readings. We will use role-plays, exercises, teamwork, and simulations so that you can pull out your own learning points from these experiences. This type of course requires students to take responsibility for their own learning. In order for an experiential course to be successful, students must do all the reading and homework preparation and participate actively in the classroom. Therefore, attendance is mandatory because what goes on in class is not a repeat of the readings but the heart of the course. You are an important ingredient in the class community we will form. If you have an emergency and cannot attend class, please call me beforehand so we can make special arrangements if need be.
Grading System and Deadlines: |
Points |
Your Grade |
Due Date |
PAA (Personal Application Assignment) |
20 |
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peer review |
Midterm Quiz |
15 |
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Project Presentation & Report |
35 |
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Course Peer Evaluation |
5 |
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Final Quiz |
20 |
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Class Contribution (preparation, participation) |
5 |
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End of semester |
Course Calendar
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Date |
Topic |
Reading and Homework Done Prior to Class. Homework also assigned in premeeting preparation section of each workbook chapter. |
1 |
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Psychological Contract & Commitment |
Workbook & Reader Chapter 1 |
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Decision Making |
Read Klein book |
2 |
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Theories of Management
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Workbook & Reader: Chapter 2 Complete Questionnaire (workbook, p. 24-5) |
3 |
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Individual and Organizational Learning
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Workbook & Reader: Chapter 3 Complete and score LSI in workbook |
4 |
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Individual & Organizational Motivation
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First do the Test for Imagination (p. 63) and bring long stories to class . Workbook & Reader: Chapter 4 Read and prepare Donor Services Case p. 503-506. Fill out Job Survey on web page . |
5 |
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Values and Ethics Personal Growth & Work Stress Submit PAA for peer review |
Workbook: Chapters 5 & 6 Reader pages 119-130; 155-184 Fill out surveys in reader article on stress |
6 |
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Interpersonal Communication Submit revised PAA |
Workbook & Reader: Chapter 7 |
7 |
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Perception and Attribution |
Workbook & Reader: Chapter 8
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8 |
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Team Work and Group Dynamics (Bring sneakers, dress down)
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Workbook & Reader: Chapter 9 |
9 |
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Problem Solving & Creativity Midterm Quiz |
Workbook: Chapter 10 Reader: p. 251-260; 273-283 |
10 |
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Empowerment & Coaching Performance Appraisal |
Workbook Chapters 17 & 18 Reader pages 497-507; 508-525 Write answers to #F, pg. 425 of workbook |
11 |
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Conflict and Negotiation Significant Others Invited |
Workbook & Reader: Chapter 11 Read and prepare Custom Chip Case pages 507-514. |
12 |
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Diversity |
Workbook & Reader: Chapter 12 |
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Leadership
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Workbook & Reader: Chapter 13 |
14 |
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Organizational Culture
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Workbook Chapter 14 & 16 Reader: Chapter 16 |
15 |
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Team Presentations |
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16 |
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Team Presentations Hand in Peer Evaluations and Team Evaluation Form |
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17 |
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Managing Change Final Quiz |
Workbook & Reader: Chapter 20
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