San Jose State University

Joyce Osland Vitae

image of Dr. Joyce OslandProfessor Joyce Osland is the Lucas Endowed Professor of Global Leadership and the Executive Director of the Global Leadership Advancement Center and Global Leadership Lab in the College of Business. She is a specialist in international management with a focus on global leadership and Latin American management. She has lived and worked overseas, primarily doing international development work, for fourteen years in seven different countries mainly in Latin America and West Africa. Dr. Osland received her Ph.D. in Organizational Behavior from Case Western Reserve University. She taught in the MBA program and executive education programs at INCAE (The Central American Institute of Business Administration) in Costa Rica from 1989-1992. She was also a faculty member at the University of Portland before coming to San Jose State University. Dr. Osland has received both teaching and research awards, most recently the Dean's Academic Research Award and the Graduate Teaching Award at San Jose State University. A former president of the Western Academy of Management (WAM), she was honored with that organization's Ascendant Scholar Award and the Joan Dahl President's Leadership Award. She was selected as a Journal of Management Inquiry Scholar, a career achievement award, at the 2010 WAM meeting.

 

Dr. Osland is a visiting professor in master’s and Executive MBA programs at various universities in the United States and abroad. In addition, she does executive education programs and consults with companies, universities and non-profits on organizational effectiveness and global leadership. 

Dr. Osland is an active researcher whose current research interests include the identification and development of expert cognition in  global leaders, trigger events in cultural sensemaking, expert cognition in intercultural experts, and repatriate knowledge transfer.

Dr. Osland has published over sixty articles, chapters and cases on international management. She wrote The Adventure of Working Abroad: Hero Tales from the Global Frontier, (Jossey-Bass, 1995), a book that describes the transformational experience of expatriates, and co-authors two popular organizational behavior textbooks going into their ninth edition. Her latest co-authored book is Global Leadership: Research, Practice, and Development (Routledge, 2008).

Visiting Professorships

A sample of the international programs in which Dr. Osland has taught are:  the University of South Carolina's Faculty Development in International Business Program; the University of the Pacific's Masters in Intercultural Communication; the Summer Institute for Intercultural Communication; World Bank leadership program for School Principals in Nicaragua; the University of Portland’s Program in Changchun, China; the Monterey Institute of International Studies; the Universidad Tomas More's EMBA program in Nicaragua;  the London Business School's EMBA program;  the Universidad Católica's EMBA program in Paraguay; and Sabançi University's EMBA program in Turkey.

Selected Publications

J. Osland & A. Bird. (2000) “Beyond Sophisticated Stereotyping: Cultural Sensemaking in Context,” Academy of Management Executive, vol. 14(1): 65-77.

 

N. Adler, L. Brody & J. Osland. (2000) “The Women’s Global Leadership Forum: Enhancing One Company's Global Leadership Capability.” Human Resource Management, vol. 39 (2&3): 209-225.
 

J. Osland. (2000). “The Journey Inward: Expatriate Hero Tales and Paradoxes.” Human Resource Management, vol. 39(2&3): 227-238.

J. Osland & S. Taylor. (February, 2001). “Developing Global Leaders,” HR.Com.

N. J. Adler, L. W. Brody and J. S. Osland. (2001). “Going Beyond Twentieth Century Leadership: A CEO Develops His Company’s Global Competitiveness,” Cross-Cultural Management: An International Journal, 8(3/4): 11-32.

J. Osland. (2001) “The Quest for Transformation: The Process of Global Leadership Development.” In Developing Global Business Leaders: Policies, Processes and Innovations, M. Mendenhall, T. Kuhlmann and G. Stahl (Eds.). Westport, CN: Quorum Books, p.137-156.

J. Osland. (2003) “Broadening the Debate: The Pros and Cons of Globalization,” Journal of Management Inquiry, 12(2): 137-154. #1, The 50 Most-Frequently Read JMI Articles.

M. Mendenhall, I. Ehnert, T. Kühlmann, G. Oddou, J. Osland & G. Stahl. (2004) “Evaluation Studies of Cross-Cultural Training Programs: A Review of the Literature from 1988-2000.” In Handbook of Intercultural Training, 3rd edition, D. Landis, J. Bennett & M. Bennett (Eds.). Thousand Oaks, CA: Sage: 129-143.

J. Osland, A. Bird, M. Maznevski, C. Scholz, J. McNett, M. Mendenhall, V. Stein, & D. Weyer. (2004) “Global Reality with Virtual Teams: Lessons from the Geographically Distant Multicultural Teams Project.” In The Cutting Edge of International Management Education, Volume Two, C. Wankel & R. DeFillippi (Eds.). Greenwich, CT: Information Age Publishing: 115-141.

J. Osland and A. Osland. (2005-2006) “Expatriate Paradoxes and Cultural Involvement,” International Studies of Management & Organization 35(4): 93-116.

A. Bird and J. Osland. (2005-2006) “Making Sense of Intercultural Collaboration,” International Studies of Management & Organization 35(4): 117-135.

A. Osland and J. Osland. (2006) “Contextualization and Strategic International Human Resource Management Approaches –- The Case of Central America and Panama,” The International Journal of Human Resource Management, 16(12): 2218 – 2236.

J. Osland and A. Bird. (2006) “Global Leaders as Experts.” In Advances in Global Leadership, Vol. 4, W. Mobley & E. Weldon, (Eds.). Oxford: Elsevier: 123-142.

J. Osland, A. Bird, M. Mendenhall, A. Osland. (2006) “Developing Global Leadership Capabilities and Global Mindset: A Review.” In International Human Resources Handbook. G. Stahl & I. Bjorkman (Eds.) London: Elgar: 197-222.

R. Blakeney, G. Oddou, & J. Osland. (2006)  "Repatriate Assets: Factors Impacting Knowledge Transfer." In International HRM & International Assignments. M. Morley, Heraty & Collings (Ed.)  New York: Palgrave Macmillan: 181-199.

A. Osland & J. Osland. (2007) Best Practices Icon But Still At Risk: The Case of Aracruz Celulose. International Journal of Manpower, 28(5): 435-450.

J. Osland, A. Bird, A. Osland & G. Oddou. (2007) "Expert Cognition in Global Leaders."NDM8 Conference Proceedings, Monterey, CA.

J. Osland & A. Bird. (2008)  "Expert Cognition in Global Leaders:  What Does It Look Like and How Can It Be Developed?" In Business Guide:  Leadership. Tokyo: Nippon Hyoronsha: 175-188 (in Japanese)

C. Reade, A. Todd, A. Osland & J. Osland, (2008) “Poverty and the Multiple Stakeholder Challenge for Global Leaders” Journal of Management Education: 820-840.

A. Osland, J. Osland, B. Tanure, & R. Gabrich. (2009)  Best Practices and Stakeholder Uncertainty at Aracruz Celulose.  In A. Davila & M. Elivra (Eds.) Best Human Resource Management Practices in Latin America.  London: Routledge: 10-24.

G. Oddou, J. Osland, & R. Blakeney. (2009) “Repatriating Knowledge: Variables Influencing the “transfer” Process.” Journal of International Business Studies, 40: 181-199.

J. Osland, S. Taylor, & M. Mendenhall. (2009) "Global Leadership: Progress and Challenges."  In R. Baghat and R. Steers (Eds.) Handbook of Culture, Organization and Work.  Cambridge: Cambridge University Press: 245-271.

M. Mendenhall, G. Oddou, M. Stevens, A. Bird, J. Osland, & N. Furuya.  (2009)  "Developing Global Competencies in Japanese Managers: Research, Process, and Recommendations."  Journal of Strategic Management Studies, 1(2): 57-67.

Recent Books

J. Osland, D. Kolb, I. Rubin & M. Turner. (2007). Organizational Behavior: An Experiential Approach. 8th Edition. Upper Saddle River, NJ: Prentice-Hall.

M. Mendenhall, J. Osland, A. Bird, G. Oddou & M. Maznevski. (2008). Global Leadership: Research, Practice, and Development. London: Routledge.

J. Osland and M. Turner. (in press). The Organizational Behavior Reader. 9th Edition. Upper Saddle River, NJ: Prentice-Hall.

Consultantships

Global Leadership Consulting and Training - academic advisor for global leadership development programs. Has delivered workshops on various aspects of global leadership and helped design and implement the first-ever global women’s leadership forum and change effort at Bestfoods International.

Executive Education Seminars - numerous programs in both English and Spanish in various countries on team-building, conflict management, intercultural communication, global leadership, managing change, organizational development, outdoor leadership challenge programs (ropes courses) and training-of-trainer workshops.

Organizational Development Consulting - conducted employee interviews, surveys, or reverse evaluations and then presented an analysis of organizational problems and recommendations, and in some cases continued with further interventions. 

Strategic Planning Workshops - facilitated planning for reforestation lobbying groups in Costa Rica and facilitated the establishment of an integrated tourism strategy for Costa Rica with the Minister of Tourism and representatives of the tourism industry.

Women's Leadership Training - designed a series of annual workshops for female executives in Latin America that were based on research on their career issues and training needs and taught seminars for the Women's Center for Applied Leadership in Portland, Oregon.